Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Non Gamstop Casinos. We research and write about casinos not on GamStop for UK readers, and we rely on messages from readers to catch errors, flag changed bonus terms and suggest what to cover next. Below you will find how to write to us, what we can realistically help with, and what falls outside what an independent comparison site can do.
How to write to us
Email is the only channel we run. Send your message to [email protected] and a member of the team will read it. We do not operate a phone line, a live chat window or social media support, because we are a publisher rather than an operator — we cannot see your casino account, your balance or your withdrawal queue.
To get a useful reply first time, include:
- The page on coupon4share.com you are writing about, and the section or heading if you can.
- The casino name, if your message concerns a specific brand.
- The date you saw the information, since bonus terms and payout rules change without notice.
- A screenshot or a quotation from the operator's terms page where you are reporting a discrepancy.
We aim to answer within two working days. Corrections that affect a live page are prioritised over general correspondence.
Commercial relationships, stated plainly
Some links on this site are commercial. If you open an account with a casino we list, we may receive a commission from that operator. That payment does not buy a position in our rankings, does not change an editorial rating and does not stop us publishing a drawback. If you believe a listing reads like an advert rather than an assessment, say so in your email — that is exactly the kind of feedback we want. Our full listing sits on the best non GamStop casinos page if you want to see the ranking in context before you write.
What we can and cannot resolve
| You contact us about | What happens |
|---|---|
| A factual error, outdated bonus or broken link on our site | We verify against the operator's published terms and correct or remove the claim, usually within two working days. |
| A question about how wagering, cashout caps or verification generally work | We explain the mechanics and point you to the relevant guide. We cannot advise on your individual account. |
| A withheld withdrawal or a closed account | We cannot intervene. Use the casino's own complaints procedure first, then its licensed alternative dispute resolution route where one exists. |
| Partnership, affiliate or media enquiries | Introduce yourself and outline the proposal. We reply, but placement is never sold. |
| Gambling harm, self-exclusion or help for someone else | We reply with support contacts. We are not a counselling service. |
Questions about offers we list — what to send us
Most reader emails concern bonuses, so it helps to know what we can check. The headline offers below are as advertised by the operators at the time of our last review. Every one is subject to wagering requirements, game contribution rates, maximum bonus bet limits, expiry dates and cashout caps set by the casino, and those conditions decide whether an offer is worth taking far more than the headline percentage does.
Betmica
Betmica sits at the top of our list, with an editorial rating of 10.0, largely because its advertised welcome offer — 570% up to £5,700 plus 270 free spins — is priced in pounds, which spares UK players the currency conversion spread that eats into deposits and withdrawals elsewhere. Readers write to us about it most often. The obvious limitation: a matched percentage that large produces a very large bonus balance, and the wagering requirement applies to that whole amount. Check the playthrough multiple, the maximum bet allowed while a bonus is active and any cap on winnings converted from spins before you deposit. If a term you find contradicts what we have published, send it over.
Kikibet
Kikibet is rated 9.9 and advertises 350% up to £5,555 with 300 free spins. It appears here because the offer is more modest in multiplier than the leader while still running in sterling, which usually means a shorter route to clearing wagering — though only the operator's own terms confirm that, and they can change. The drawback is that free spin packages of this size are typically released in daily tranches with their own expiry, so the headline 300 is rarely available in one sitting. Tell us which slots yours were restricted to and we will note it.
Betninja
Betninja, rated 9.8, takes a different approach: a flat £1,000 bonus and 100 free spins for all new players rather than a percentage multiplier. That suits readers with smaller deposits who dislike being tied to a bonus balance several times their own stake. The limitation is the reverse of Betmica's — the ceiling is lower, so higher-stakes players get less headroom, and the "all new players" framing still depends on minimum deposit and qualifying rules. Quote the deposit minimum you were shown and we will check it against our page.
Comparing the rest of the list
The remaining brands we cover are below, with the advertised headline and our editorial rating. Ratings are our own assessment, not customer review scores, and no figure here is a payout guarantee.
| Casino | Advertised welcome offer | Currency shown | Editorial rating |
|---|---|---|---|
| WinnerIsland | Up to €1,000 + 100 free spins | Euro | 9.8 |
| Zombillion | 250% up to £4,000 + 200 free spins | Sterling | 9.8 |
| Smash Casino | 600% up to €10,000 slots package | Euro | 9.7 |
| Nightluck | 805% up to €6,400 + 280 free spins | Euro | 9.6 |
| CoinPoker | 150% up to $2,000 | US dollar | 9.6 |
| Rivo | 1000% up to €10,000 + 25% cashback | Euro | 9.6 |
| Daytonaspin | 255% up to £4,500 + 255 free spins | Sterling | 9.6 |
Where an offer is quoted in euros or dollars, a GBP account may not be available and your bank or card issuer may apply a conversion charge on both deposit and withdrawal. Verify the account currency at registration rather than assuming sterling is offered.
Money questions we are asked most
We cannot process payments and hold no funds, but we can explain how the mechanics usually work at offshore sites so you know what to ask the operator.
- Minimum deposits — commonly in the £10–£20 range, but bonus qualification often requires more than the account minimum. The two figures are not always the same.
- Debit cards — widely accepted, though UK issuers sometimes decline gambling transactions to non-UK-licensed merchants. Credit cards are banned for gambling in Great Britain.
- E-wallets and PayPal — availability varies site by site. PayPal in particular is rarely offered by casinos outside the UK licensing regime, so check before you rely on it.
- Bank transfer — usually the slowest route, and international transfers can attract a receiving fee.
- Cryptocurrency — offered by some of the brands above. Fast, but the value of your balance can move between deposit and withdrawal, and conversion spreads are charged on top.
- Withdrawal timings and limits — expect a pending or review period before processing begins, plus daily, weekly or monthly caps. Caps matter most on large bonus wins.
Always read the operator's current banking page; fee schedules change and we date our findings for that reason. The research behind this page was last verified on 23 September 2026.
What these sites actually offer
If you are writing to ask what to expect from the games catalogue, the broad categories are consistent across the list: slots including progressive jackpot titles, with return to player and volatility figures published in the game information panel; table games such as blackjack, roulette and baccarat; and live dealer rooms streamed with human croupiers. Software providers vary by site and by territory, so a title available at one brand may be missing at another. We do not publish game counts, because operators revise them constantly and the numbers are rarely verifiable.
Several of these brands also run a sportsbook alongside the casino — pre-match and in-play markets, accumulators, bet builders, cash-out and esports betting, often on a shared wallet with the casino balance. Sports free bets usually carry minimum qualifying odds, typically expressed in decimal form such as 1.50 or higher, and a shared wallet can mean an active casino bonus restricts sports staking. If you are unsure which side of the account a bonus applies to, ask the operator in writing and keep the reply.
Eligibility, regulation and what we cannot help with
The casinos we cover are not licensed by the UK Gambling Commission. They hold overseas licences, frequently issued in Curaçao, and accepting British customers is not the same as being authorised to serve them. The practical consequence: GamStop, the free national self-exclusion scheme for Great Britain, does not block registration at these sites, and the Commission's consumer protections — including its complaints escalation routes and deposit limit rules — do not apply to your account. Disputes are handled under the terms of the overseas licence, and outcomes are not guaranteed.
You must be 18 or over. Every operator will run KYC identity verification before paying out, and larger or unusual withdrawals commonly trigger source-of-funds checks requiring bank statements or payslips. Preparing those documents early avoids the most common cause of delay.
If you registered with GamStop during an exclusion period and are looking for a way around it, we cannot help and will not advise on it. Please contact GamCare on 0808 8020 133 or the National Gambling Helpline, both free and confidential. Blocking software installed on your own devices, together with deposit and loss limits, is a more reliable safeguard than relying on an operator's tools.
Reporting a correction
- Note the page URL and the exact wording you believe is wrong.
- Find the operator's current terms page showing the correct position.
- Email both to us with the date you checked.
- We verify independently and amend, or reply explaining why the original stands.
We do not test, deposit at or play on the sites we write about — our work is desk research against published terms and licence records, which is precisely why reader corrections matter. If something here saved you money, or cost you time, we would like to hear either way.